Shipping Policy
Thank you for shopping with us!
Processing Time
All orders are carefully prepared and shipped from Paris, France. Orders are processed within 2–5 business days after payment is confirmed.
Shipping Time
Estimated delivery times are as follows:
- France: 2–5 business days
- Europe: 5–10 business days
- North America: 7–15 business days
Please note that shipping times are estimates and may vary due to customs processing or carrier delays.
Shipping Costs
Shipping fees are calculated at checkout based on the destination and shipping method selected.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with tracking details, where available.
Customs & Duties
International customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities.
Incorrect Shipping Address
Please ensure your shipping address is accurate before placing your order. We cannot be responsible for packages shipped to an incorrect address provided by the customer.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us as soon as possible. We will do our best to assist you in resolving the issue with the shipping carrier.
If you have any questions, please feel free to contact us.
